Frequently Asked Questions About Our Cleaning Services in Cleveland, OH
Do I need to be home during the cleaning?
No, you don’t have to be home. Many of our clients provide us with a key or entry code. Your trust and security are our top priorities.
Are your cleaners insured and background-checked?
Yes, our team members are thoroughly vetted, background-checked, and fully insured for your peace of mind.
Services & Scheduling
What types of cleaning services do you offer?
We provide standard cleaning, deep cleaning, move-in/move-out cleaning, and customizable services tailored to your needs.
How often can I schedule cleanings?
We offer flexible scheduling—weekly, bi-weekly, monthly, or one-time cleanings. You choose what works best for your lifestyle.
Can I request the same cleaner each time?
Absolutely! We do our best to keep your preferred cleaner assigned to your home for consistency and comfort.
Pricing & Payments
How do you determine the cost of a cleaning?
Pricing depends on your home’s size, condition, and the type of cleaning you select. We provide free quotes so you know exactly what to expect.
What payment methods do you accept?
We accept all major credit cards, debit cards, and secure online payments.
Do you require contracts?
No contracts required! We believe in earning your business through exceptional service, not binding agreements.
Cleaning Products & Safety
Do you bring your own cleaning supplies?
Yes, our team brings all the necessary cleaning products and equipment. If you prefer eco-friendly or specific products, just let us know.
Are your products safe for children and pets?
Absolutely. We use non-toxic, safe cleaning solutions to ensure a healthy environment for your family and furry friends.
